Privacy Policy

1. Information We Collect

We collect the following types of information when you use Sharpflow:

a. Information You Provide to Us

• Account information: Your name, email address, phone number, business details, and password when you register.
• Payment information: Billing address and credit/debit card details (processed securely through third-party payment processors like Stripe).
• Business data: Customer information, job schedules, quotes, invoices, images, and documents you upload to the platform.
• Support inquiries: Any communications you send to us through email or other channels.

b. Information We Collect Automatically

• Usage data: Pages visited, time spent, features used, and actions taken within the platform.
• Device data: IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: We use cookies to remember user preferences, enable core functionality, and gather analytics data.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Sharpflow platform.
• Personalize your user experience.
• Communicate with you about updates, support requests, and service-related matters.
• Process payments and manage your account.
• Analyze usage trends to enhance product performance.
• Comply with legal obligations and protect against fraudulent activity.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

• Service providers: We work with third-party partners (e.g., hosting providers, payment processors, analytics tools) to operate our Services.
• Legal compliance: When required by law, court order, or governmental regulation.
• Business transfers: In the event of a merger, acquisition, or sale of Sharpflow assets, user information may be transferred.

4. Data Retention

We retain your information for as long as your account is active or as needed to fulfill legal, accounting, or reporting obligations. You may request the deletion of your account and associated data at any time by contacting us.

5. Data Security

We implement industry-standard safeguards to protect your information, including encryption, secure servers, and access controls. While no system is completely secure, we are committed to protecting your data and regularly review our practices to prevent unauthorized access or breaches.

6. Your Rights and Choices

• Access and correction: You can view and update your personal data in your Sharpflow account at any time.
• Data deletion: You may request deletion of your personal information by contacting our support team.
• Marketing preferences: You can opt out of promotional emails via the unsubscribe link or account settings.

7. Children’s Privacy

Sharpflow is intended for use by businesses and professionals. We do not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will take steps to delete it.

8. Third-Party Links

Our Services may include links to third-party websites or tools. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before engaging with them.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or in-app notifications. Continued use of the platform after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you’d like to exercise your privacy rights, you can contact us at:

Sharpflow
Email: hello@sharpflow.us
Website: https://sharpflow.us